Privacy policy

Last updated: December 6, 2025

1. Introduction

At LaunchSoon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.

2. Information we collect

Information you provide

  • Account information: email address, name, and password
  • Profile information: any additional details you choose to provide
  • Content: waitlist pages, prompts, and customizations you create
  • Communications: messages you send to us for support

Information collected automatically

  • Usage data: pages visited, features used, and actions taken
  • Device information: browser type, operating system, and device type
  • Log data: IP address, access times, and referring URLs
  • Cookies and similar technologies for session management

3. How we use your information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or illegal activity

4. Email subscriber data

When visitors subscribe to your waitlist pages, we collect their email addresses on your behalf. This subscriber data belongs to you. We process it only to provide the Service and do not use it for our own marketing purposes.

You are the data controller for your subscriber data and are responsible for ensuring your use of that data complies with applicable privacy laws.

5. Information sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating the Service (hosting, analytics, email delivery)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

6. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at the email address below.

9. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how you use our Service. You can control cookies through your browser settings.

10. Third-party services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top indicates when this policy was last revised.

13. Contact us

If you have any questions about this Privacy Policy, please contact us at hello@launchsoon.io.